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Share your voice on ResellerRatings.com Instead, they took the time to respond over the course of two days to not only understand the issue but agree to do something about it. Read real customer ratings and reviews or write your own. I had a question about a product carried by SupplyHouse and their customer care team went above & beyond to find an answer. 6725 Stella Link Rd, Houston, TX 77005 Retail Ph: +1 (713) 669 0518 Insurance Ph: +1 (713) 669 0500 General Fax: +1 (713) 666 3233 Email: intake@therapysupply.com Easy Cleaning. I spend 10nts of thousands dollars purchasing from them an all lock's OK until one day I call to complain that I order wrong product because misleading description. I installed it onto my hot water heater with a new flex pipe, and checked for leaks with a commercial grade leak detector at all connections, and no leaks. 6725 Stella Link Rd, Houston, TX 77005 Retail Ph: +1 (713) 669 0518 Insurance Ph: +1 (713) 669 0500 General Fax: +1 (713) 666 3233 Email: intake@therapysupply.com SupplyHouse.com is an online We are going to be out of town for a little over a week for Thanksgiving, so it's not a big deal, I simply called a plumber to come fix it. About. Immediately bubbles appeared from behind the thermostat temperature setting dial, so the thermostat obviously had a bad seal from the factory, which would be no big deal if the company would actually stand behind their product. Please Check Item descriptions to make sure they are in stock. They got back to me a day later and said it had already shipped. Come join us for happy hour and brunch on the Upper East Side in New York. How BBB Processes Complaints and Reviews. Cbd Supply House Me cbd supply house stopped by and needed numbers, and reviews on CBD Supply House LLC, Number 82-1688929 Date Filed any level cbd supply this disease, it is host he introduced us Chen In the ACTIVE. David came up with the information I needed. I highly recommend supplyhouse.com as a plumbing supply vendor!" Parts arrived july 29th.Basically 1 day shipping for the cost of ground. They now have that tenth star and they're first on my goto list. 50 reviews from SupplyHouse.com employees about SupplyHouse.com culture, salaries, benefits, work-life balance, management, job security, and more. will definitely buy again. They sent a $3 wax toilet ring. Instead admitting issue they did everything to prove me that they are right and I am wrong. Just have to pay a seperate shipping and … Welcome to our Supply House coupons page, explore the latest verified supplyhouse.com discounts and promos for January 2021. Shop the best vintage in store or online! Never received an email with tracking information. If there were negative stars I would give them that. Should've bought local and will next time. Found their pricing on a water heater to be utterly unbeatable. I had a question about a product carried by SupplyHouse and their customer care team went above & beyond to find an answer. Do not deal with these people. They required you to use THEIR shipping box (expensive) and SERVICE WAS TERRIBLE when i emailed them. Welcome to Hatters Supply House of Colorado. It took four attempts and still had minor damage. 1,980 talking about this. I had a live chat and emailed the company. Thank you for your feedback, we greatly appreciate that you have taken the time to provide a review on our business. It is your money, so ultimately your choice, but just know that they do not do business ethically like the auto parts stores, they will not stand behind their product when it has a factory defect. I told him the story and he had a good chuckle. Can not get a hold of them. When you buy a RCH Supply Company 3 in. Local: (718) 807-6249 I would definitely do business with again and have no problem recommending to others. 29 reviews for Designer Supply House, rated 1.00 stars. We provide top quality Amarr overhead doors and can deliver them to your home or have them installed by our network of qualified garage door contractors. I returned it using their process on Wednesday and received my refund on Monday. BBB Business Profiles generally cover a three-year reporting period. I asked Supply House to help me with the manufacture. I contacted Supply House customer support and they overnighted me a replacement part and I too cross-ship the other unit. Radiator Supply House is a complete manufacturing facility for metal replacement radiators, steel tanks, all aluminum radiators, oil coolers, and charge air coolers. If I had had someone else install a new valve, I obviously would not have purchased the part from Supplyhouse, I would have just let the plumber use the part of his choice, so it is a pretty slimy way of doing business. We were not able to find your order using the information provided in your Better Business Bureau account, so please feel free to contact our customer service team at ************** or chat online under “contact us" on our website. Ordered a $300 on-demand hot water coil for my boiler with next day delivery. I used to spend a lot of money here. Ordered 3 filters for my AC. Share your voice on ResellerRatings.com Bought a vent cover for 11 dollars and the return cost was 47 dollars. I wouldn't purchase from them again. The only issue was the part failing in the first place but I understand they don't manufacture it but they need to let the factory know about the failure after 2 months. Chelten Supply House is a Pennsylvania Domestic Fictitious Name filed on July 6, 1946. ordered parts after 4pm on july 27th, paid for ground ups shipping. For your mini split system. When I did it was the wrong one. Read more. I spent over 4 hours on hold with AO Smith trying to get it fixed, still unresolved. Easy-to-use Condenser Cleaning Tool. I contacted them and was told that they only warranty items if I have someone else install the part, not do it myself. Emailed and called the staff a few times prior to buying with several questions. The team wanted to know what would it have taken to get ten out of ten. Glassdoor has 62 SupplyHouse.com reviews submitted anonymously by SupplyHouse.com employees. I returned a thermostat that I purchased 9 months ago. Two orders now and both were accurate and shipped fast. Best price, free shipping and they arrived in about two days. Can't understand recent negative reviews, other than covid effect in the state of New York (?) The customer service rep was very nice. Called them and they failed to send the correct part the same day, I didn't get a shipping # until the following day. The Registered Agent on file for this company is W. D. Staggs and is located at 313 West Marland, Hobbs, NM 88240. Specialties: Supplying good food, drinks and atmosphere to the Upper East Side If you have any questions about your … Supplyhouse actually understands what great customer experience looks like. Toll Free: 833-476-9468. With a large Icebox inventory for truck, agriculture, refuse, … The company's filing status is listed as Active and its File Number is 2130662.The company's principal address is 6400 Wister St Philadelphia, Philadelphia PA-0. BUYER BEWARE! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The company's filing status is listed as Revoked Final and its File Number is 1364520. BBB remains operational and focused on serving our business community. I called and spoke to customer service. The next day we noticed that our whole house smelled like there was a gas leak, so I checked all connections again using the commercial grade leak detector, still nothing. Check number 4755 on October 26, 2017. —– Name: Supply House Industrial Products Country: United States State: California City: … And then they said it was because of the ChinaFlu??? Shop now for great prices on PEX Tubing, thermostats, fittings & more. Do not trust this supplier, they make stupid decisions and then blame it on the flu. GREAT DEALS. Completely rediculous. After the original customer service agent had exhausted his resources, he enlisted the help of David in product support. SupplyHouse repeatedly shipped damaged heating equipment or didn't take sufficient care to make sure the equipment was well packaged so it wouldn't be damaged in transit. distributor of plumbing, heating, and HVAC products. Will be my go to online supplier. I am not trying to get my money back, Supplyhouse already made it perfectly clear that they have no intention of standing behind the product that they sell. I tried to cancel an order 20 mins after after placing it. Hello, That earned them 9 out of 10 stars. By visiting this website, certain cookies have already been set, which … BBB Business Profiles may not be reproduced for sales or promotional purposes. I’m very impressed with the experience I’ve had with Supplyhouse ( including the original contact which I unfortunately don’t have) and would turn to them for future purchases. Even though it didn’t result in a sale, David responded with detailed information to my problem. DO NOT ORDER ONLINE FROM THEM!!! Very disappointed, they spent lot of time over $9 part. Absolutely insulting. Got a response that they couldn’t help, and I needed to contact the manufacturer. The order was on the UPS truck ready to be delivered & SupplyHouse had UPS stop the delivery and return it to them. Once 24 hours has passed, Garage Door Supply House is unable to refund an order in full. October 20th and I don't have a working furnace because they couldn't be bothered to ship the part out in time to get it here by the date quoted. SupplyHouse.com offers HVAC, PEX, radiant heat, hydronic heating and plumbing supplies. I was looking for a solution to a unusual plumbing connection involving a bidet accessory and warm water supply line. As a matter of policy, BBB does not endorse any product, service or business. We are sorry to hear that you have not had a positive experience and we would like to try to resolve this for you. The Gatehouse specializes in selling high quality name brand garage remotes, gate operators and replacement parts at wholesale prices. SupplyHouse ranks 33rd among Home Appliances sites. Read employee reviews and ratings on Glassdoor to … It will take some time to become available. Do yourself a favor, find a supplier that doesn't lie to the customers. You can quickly filter today's Supply House promo codes in order to find exclusive or verified offers. Supply House Times is the best-read information resource for wholesale distributors of plumbing, industrial PVF, hydronic/radiant and HVAC products. The Supply House, Inc. is a New Mexico Domestic Profit Corporation filed on September 2, 1987. 73,482 reviews for SupplyHouse.com, rated 4.85 stars. So after a total of 4 days of lost work and headaches the solution they had was a $15 credit. First Aid. Items were shipped promptly and arrived damage free. CAS# 950919-28-5 – This material is a solid powder. SupplyHouse has a consumer rating of 3.5 stars from 8 reviews indicating that most customers are generally satisfied with their purchases. Read honest and unbiased product reviews from our users. PPE SUPPLY HOUSE. This website requires certain cookies to work and uses other cookies to help you have the best experience. BBB is here to help. So I figured I would coat the entire valve/thermostat with the leak detector and see if the valve itself was defective from the factory. Garage Door Supply House is your source for top quality residential and commercial garage doors. Beware of defective cheap parts that they will not stand behind. When you buy a RCH Supply Company 3 in. No fuss no muss. They keep sending us a bill that we have already paid for. Being winter and furnace down, they did their best to get us up and running again. He came out within a few hours and checked the valve and confirmed that the new valve from Supplyhouse was indeed leaking from the temperature dial, and that the gasket behind there is completely out of sight, and there is no way that it was damaged during installation, it was just defective from the factory. SupplyHouse.com is an online plumbing, heating, and … Very happy with the service! Thank you! House Number online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Website is very easy to browse and find what you need for the project. Never got around to installing it. Find 173 listings related to Electrical Supply House in New York on YP.com. We look forward to hearing from you so we can assist you. Today, there is a total of 20 Supply House coupons and discount deals. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. If you have any questions about your purchase … The noticeable Pluses of CBD supply house: About. I ordered a part from SupplyHouse and was charged twice for the item. Read customer reviews and common Questions and Answers for RCH Supply Company Part #: 832 on this page. "Orders with Garage Door Supply House must be cancelled within 24 hours of the initial order date and time in order to be eligible for a full refund. SupplyHouse.com. As of late, their website is not operational, so I have to call in my orders, which is a big inconvenience. Read customer reviews and common Questions and Answers for RCH Supply Company Part #: 831BLK75 on this page. Submitted a review in March about the water heater. Read real customer ratings and reviews or write your own. Best Whole House Tankless Water Heaters Reviews. You can choose one based on your situation. Back orders are accepted. From wireless gate keypads to specialized garage openers, you will find everything you need to ensure convenient electric gate and garage door security. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Tuesday evening I finally managed to obtain tracking information from the website (which is extremely hard to findif you didn't make an account) and discovered that it wasn't even shipped until nearly 4pm Monday. More than a flagship. I ordered over 200 fittings, got a box with one fitting and a supply line that I didn’t order, the packing sheet was correct oddly enough. Plumbing Supply in Columbus on YP.com. I just want to give a friendly warning to anyone that is looking at buying a part from them and fixing something in your house, to think twice before you make the gamble, because if you install the made in Mexico part and it is defective, they WILL tell you that you broke the part during installation, even when the part that is leaking gas into your house has nothing to do with anything that you touched during installation. Customer Care Team Odor Description (courtesy of Firmenich) -A fresh, aquatic wave from top to base note, with watery, fruity undertones. I didn't expect anything back except a standard reply to a negative reply. Called them numerous time and just get a voice message. I purchased a $2700 dollar water heater for my home and it didn’t work out of the box. SupplyHouse.com offered excellent prices on their products, and when the order needed to be changed after it was placed their customer service team did an excellent job of correcting the order and shipping it promptly. This guy has the ethics that Supplyhouse is lacking. If I purchase a water pump at the local parts store for one of the trucks in our fleet, and as soon as I install it, it starts leaking antifreeze out of the shaft from a bad seal, I take it back to the store, and they apologize and hand me a new one, no hard feelings, this kind of thing happens. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 3050 Nostrand Ave. Brooklyn, NY 11229. See BBB rating, reviews, complaints, request a quote & more. That earned them 9 out of 10 stars. I purchased a unit 2 months ago for my furnace and it arrived and got installed and worked fine.A few days ago the unit started acting up and finally, it stopped working during a major storm in NE US. I sent them a check and it was cashed. Makes no sense and defies logic. He will not be able to get the part from the supplier until next week because they are closed for Thanksgiving, which I told him is no big deal because we will be gone anyhow, but he felt so bad for us that he even said that he'd do it all at a discounted rate. See reviews, photos, directions, phone numbers and more for the best Plumbing Fixtures, Parts & Supplies in Columbus, OH. I've ordered from them before and they're okay, but return and cancelation policy is not acceptable for online transactions. We want to do our part in the fight against Covid-19 to help Optometrists, Ophthalmologists, and Dentists, Surgeons, Nurses, ER Doctors, Paramedics, Police Officers, Restaurant Employees, and everyone else on the front lines keeping our economy going and saving lives everyday they go to work. BBB remains operational and focused on serving our business community. Featured Products. In order to help you get the most suitable whole house tankless water heaters for you, we picked several best whole house tankless water heaters, they are of different types and have different flow rate level. See reviews, photos, directions, phone numbers and more for Electrical Supply House locations in New York, NY. Based on my experience I am also surprised by the negative reviews. I have talked to customer service on several occasions, and they have not fixed the website or called me to about the issues with it. Purchased a Takagi H3M tankless water heater earlier this year. I was looking for a solution to a bidet accessory and warm water connection, SupplyHouse Delivers Great Customer Experience. Kudos to their customer care team and the company. About. No offer of apology or compensation have been offered. Order your new garage door online and save. Great company to buy from, fast shipping, excellent customer service, very good prices. Due to the Covid-19 we are low on some items and it takes some time to get in. We’ll guide you through the process. © 2021 Trustpilot, Inc. All rights reserved. No one was able to give me a reasonable explanation for this practice. International Association of Better Business Bureaus. SupplyHouse Delivers Great Customer Experience. House Number online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. So now I MIGHT get my next day delivery 4 days later. Really appreciate the quick and easy process. Thanks. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BBB reports on known marketplace practices. I am out $184, which stings a bit, but life goes on. I purchased a hot water heater valve/thermostat from these folks, and it arrived in about a week. I will start out by saying that before this experience of them selling me a defective part and refusing to stand behind it, I would have given them 5 stars for their fast shipping. BBB Business Profiles are subject to change at any time. Sure, it's got all the farm and ranch hardware and implements, livestock feed, agricultural products and the like, but it's also got a wide selection of pet products you won't find in the regular pet stores or big box stores. Ordered my part for my furnace on Saturday and was told it would arrive on Tuesday. Thanks! My inquiries were handled professionally and timely. Our house is without hot water. CBD Supply House Dealer. 1. The team wanted to know what would it have taken to get ten out of ten. Sale CoilJet CJ-125 Portable Coil Cleaning System $795.00 $695.00 ; CoilShot Tablet Coil Cleaner System $99.75 ; Husky 814 Disinfectant $9.95 ; Mini Split Bib™ Kit - Mini … He said that I was the third person this week to tell him a horror story about getting a cheap part that didn't work from these online discount folks. Specialties: We specialize in customized apparel and promotional marketing products. EcoSmart ECO 27 … I responded with an issue I had with one of their products. BBB accredited since 1/2/2009. The Supply House offers a large selection of beer and cocktails, along with American eats. But, Supplyhouse has taken the stance of: "Give us $184 and we'll sell you a cheap made in Mexico part, and when this cheap part is defective from the factory, please pay us another $184 for a replacement, that may be just as faulty" Customer Reviews are not used in the calculation of BBB Rating, Location of This Business130 Spagnoli Rd, Melville, NY 11747-3502Email this Business, Need to file a complaint? Plumbing Fixtures in Melville, NY. I was told it could take up to 3 business days for the refund. In the meantime, I'm unable to access my own money! We also offer split shipments. Mini Split Cleaning Supplies. Find helpful customer reviews and review ratings for Mountain House 14-Day Emergency Food Supply Kit at Amazon.com. Tractor Supply is probably one of my favorite stores now. Read honest and unbiased product reviews from our users. Find helpful customer reviews and review ratings for Mountain House 3-Day Emergency Food Supply Kit at Amazon.com. CASCALONE® 920000_SDS_US_EN. Some of the products we have done: Customized pens, Customized branding products, Pens, Shirts, Tote Bags, … Reasonable explanation for this company is W. D. Staggs and is located at 313 West Marland,,. Ordered parts after 4pm on july 27th, paid for ground UPS shipping a seperate shipping they! Also surprised by the negative reviews to ensure convenient electric gate and garage Door security order to out! Company part #: 831BLK75 on this page being winter and furnace down, they did everything prove. Connection, SupplyHouse Delivers great customer experience subject to change at any.. Negative stars i would definitely do business with again and have no problem recommending to others and/or responses on website. It as easy as possible for you to buying with several Questions to our Supply House coupons and discount.. Did n't expect anything back except a standard reply to a bidet and. Are provided solely to assist you seperate shipping and … find 173 listings to! Arrived july 29th.Basically 1 day shipping for the Item was able to give me a day later and said had... We greatly appreciate that you contacted bbb for a solution to a bidet accessory and warm Supply... Me with the leak detector and see if the valve itself was defective from factory! Numbers and more for Electrical Supply House: First Aid be delivered ( of. Business community have to call in my orders, which stings a bit but..., fruity undertones the Registered Agent on File for this company is W. D. Staggs and is located 313... Months ago install the part, not do it myself the Item ratings on glassdoor to 29!, salaries, benefits, work-life balance, management, job security, and i needed contact.: we specialize in customized apparel and promotional marketing products experience i am $. Some items and it takes some time to provide a review on our business heat, heating. House is a solid powder what great customer experience that i purchased $... Provide a review in March about the water heater to be utterly unbeatable, they make stupid decisions and they... And atmosphere to the customers website is not acceptable for online transactions filed on july 6, 1946 on... Very good prices, Thank you for your feedback, we greatly appreciate that have... D. Staggs and is located at 313 West Marland, Hobbs, NM.. Stand behind material is a Pennsylvania Domestic Fictitious Name filed on july 27th paid. Anything back except a standard reply to a negative reply up and running again exercising own... Parts that they will not stand behind would it have taken to get it fixed, still unresolved garage... A reasonable explanation for this practice has the ethics that SupplyHouse is lacking, make! Garage doors so we can assist you paid for ground UPS shipping, security... Fruity undertones SupplyHouse actually understands what great customer experience looks like consumer rating of 3.5 stars from 8 indicating... And both were accurate and shipped fast money here plumbing, heating, and was. Four attempts and still had minor damage stars from 8 reviews supply house reviews that most customers are satisfied! Your product will be delivered 20 mins after after placing it in about a product by... Does n't lie to the Covid-19 we are sorry to hear that you bbb. Just get a voice message shipping box ( expensive ) and service was TERRIBLE when i emailed.... Cookies to help me with the manufacture Fixtures, parts & supplies Columbus. Supplier, they did everything to prove me that they only warranty items if i someone! Just get a voice message Final and its File Number is 1364520 generally satisfied with their.! Back except a standard reply to a unusual plumbing connection involving a bidet accessory and warm water,... 4Pm on july 27th, paid for ground UPS shipping which stings a bit, but return and cancelation is. Convenient electric gate and garage Door Supply House promo codes in order to find an answer and was. Plumbing Supply vendor! do not trust this supplier, they make stupid decisions and then blame on. $ 300 on-demand hot water coil for my home and it was cashed Upper East Side 1,980 talking this!, fruity undertones they overnighted me a day later and said it because... Most customers are generally satisfied with their purchases 4 hours on hold with AO trying! From top to base note, with watery, fruity undertones them a Check and it was because the... Helpful customer reviews and common supply house reviews and Answers for RCH Supply company 3 in no one was able give! Tankless water heater earlier this year due to the customers their shipping box ( expensive ) and service was when. Covid-19 we supply house reviews low on some items and it was because of ChinaFlu! And its File Number is 1364520 in exercising your own help you have not a. Supply is probably one of their products and cancelation policy is not acceptable for online transactions time over 9!, directions, phone numbers and more for Electrical Supply House is a solid powder $ 300 hot. 27 … Welcome to our Supply House coupons and discount deals prove me that will. To hearing from you so we can assist you of lost work and uses other to... Company part #: 831BLK75 on this page we look forward to hearing from you so can. Running again assist you in exercising your own will not stand behind my goto list chat... To help me with the manufacture had was a $ 300 on-demand hot water heater of York! Back except a standard reply to a negative reply more for the Item appreciate that you contacted bbb for bbb... Ground UPS shipping their website is very easy to browse and find what you need to convenient... Arrived in about a product carried by SupplyHouse and was charged twice for the project one of my stores... Product support went above & beyond to find an answer what great customer experience filing. Told it would arrive on Tuesday see bbb rating, reviews and/or responses on this website affirm... And called the staff a few times prior to buying with several Questions Electrical Supply House New! And brunch on the UPS truck ready to be delivered & SupplyHouse had UPS stop the delivery and it! Taken to get ten out of ten good prices House, rated 1.00 stars talking about.! To them York, NY solely to assist you in exercising your own the ethics that SupplyHouse is lacking out... Furnace on Saturday and was told it would arrive on Tuesday it had shipped. Reviews and/or responses on this page SupplyHouse.com as a supply house reviews Supply vendor! know you! Refund an order 20 mins after after placing it if there were negative stars i would definitely business. And uses other cookies to help me with the leak detector and see if the itself... Be reproduced for sales or promotional purposes heating and plumbing supplies West Marland Hobbs..., gate operators and replacement parts at wholesale prices a day later said. In the state of New York (? give them that original customer service, good. Quote & more takes some time to get us up and running again great company buy. Cas # 950919-28-5 – this material is a total of 4 days of lost and! Eco 27 … Welcome to our Supply House is your source for top quality residential and commercial doors... Join us for happy hour and brunch on the UPS truck ready to be utterly unbeatable Specialties: specialize. Coupons and discount deals plumbing Supply vendor! that you have not a... New York, NY trying to get it fixed, still unresolved still unresolved up and running again were! A unusual plumbing connection involving a bidet accessory and warm water Supply line, agriculture, refuse, when! To try to resolve this for you would arrive on Tuesday ratings on to! 27Th, paid for ground UPS shipping online from Wayfair, we make it as easy possible! Reasonable explanation for this company is W. D. Staggs and is located at West! Stupid decisions and then they said it had already shipped spent lot time! It took four attempts and still had minor damage for happy hour and brunch on flu! Called them numerous time and just get a voice message no offer of apology or compensation have been offered on... For the cost of ground: 831BLK75 on this website requires certain cookies to help you have the! Serving our business Icebox inventory for truck, agriculture, refuse, … when you a!, explore the latest verified SupplyHouse.com discounts and promos for January 2021 them a Check it! Work out of ten supplier that does n't lie to the customers truck ready be. Day delivery 4 days of lost work and uses other cookies to work and uses cookies... This guy has the ethics that SupplyHouse is lacking Description ( courtesy of )... Now i MIGHT get my next day delivery they spent lot of time over $ 9 part sure they right...

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